Assistance

I have cancelled my rental guarantee before the expiration date of my annual premium. Do I get a reimbursement for the amount of my annual premium?

SwissCaution will make a prorated reimbursement of the outstanding amount of your annual premium according to the following conditions:

If your rental guarantee terminates before the expiry of your annual premium or if you subscribe to a new rental guarantee issued by SwissCaution, we invite you to contact us via our contact form in order to reimburse you the prorata temporis of your unexpired annual premium. However, if the cancellation occurs during the first year of your rental guarantee, the premium will be retained by SwissCaution in accordance with current legislation.

Good news: your loyalty program remains valid if you subscribe to a new SwissCaution rental guarantee for a residential lease within 12 months of your cancellation!