Assistance

I am moving, how can I cancel my SwissCaution rental guarantee?

Ask your real estate agency or landlord to return the dated (indicated lease end date) and signed original document of the SwissCaution rental guarantee. As soon as your landlord or real estate agency has requested the release of your SwissCaution rental guarantee, you will be automatically released from paying the annual premium the following year.

If your landlord has claims against you (for example, damages or unpaid rent) and if you give your consent, SwissCaution will directly pay the amount claimed up to the maximum amount of your rental guarantee. You will then have to reimburse SwissCaution the amount that was paid to your landlord.

Do not forget to contact your insurer (civil liability/home insurance) to check if those costs could possibly be covered.