Assistance

What is the quickest way to get my rental guarantee?

The quickest way to receive your rental guarantee is to register online and include all the required documents:

• signed lease or draft lease (all pages)
• copy of the identity card of each tenant on the lease, or a copy of the B, B refugee, C or F residence permit. If you hold another type of residence permit, a guarantor domiciled in Switzerland will be required.

If you are a citizen of a Schengen country and do not yet have a residence permit, an employment contract of at least 1 year with an employment level of 100% may be accepted. We will need a copy of your passport.

If you are a citizen of a non-Schengen country and do not yet have a residence permit, a permanent employment contract with an employment level of 100% may be accepted. We will need a copy of your passport.

Please note that we do not accept employment contracts issued by temporary employment agencies.

If none of these criteria are met, a guarantor (Swiss or with a B, C or F residence permit) is required.

The issuance of your rental guarantee can only be done after receiving all required documents and the payment of your annual premium.