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SwissCaution

Homehelp

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If you are moving out, please send us your dated and signed inventory of fixtures or contact your landlord so that he/she can release your rental guarantee.
In the event of a change of tenant, please send us a copy of the signed amendment to the lease, together with the new tenant's identity documents.

Find your answer in our frequently asked questions

Can I recover the premiums paid at the end of the lease?Can I link my garage to the rental guarantee of my apartment?

Can I request a rental guarantee if my residence permit is in the process of being issued but I have a work contract?Can I apply on behalf of a company or association?

Relocation notification Request related to your move-out Request related to your invoice Request related to your contract

How long does it take to release my rental guarantee?Do I have to pay my premium bill if I’ve already moved out?

What is HomeAssistance?In which cases should I contact my landlord and in which cases HomeAssistance?

What is the maximum deposit amount guaranteed by SwissCaution for a commercial lease?How is the rental guarantee premium calculated for a commercial lease?

A young woman contacts SwissCaution with her smartphone to find out more about the rental guarantee

You prefer to call our team?

Our dedicated team answers your calls from Monday to Friday from 8:30 am to 12:30 pm at 0848 001 848.

Due to a high volume of calls, our waiting times on the phone may be longer than usual. We are here to help you and thank you for your understanding.

Would you like to visit us? We are happy to welcome you.

Here is a list of all SwissCaution agencies, you can also visit a Mobiliere agency or any post office to learn more about our services.

Mobilière agencies Post offices

Chemin de la Redoute 54,
P.O. Box
1260 Nyon 2

Opening hours
Monday to Thursday from 8h to 17h and Friday from 8h to 16h30.

Rue Central 26B
1110 Morges

Opening hours
Monday to Thursday from 7h45 to 12h00 and from 13h00 to 17h00, and Friday from 7h45h to 12h00 and from 13h00 to 16h30.

Rue du Petit-Chêne 26
1003 Lausanne

Opening hours
Monday to Friday from 8h30 to 17h30.

Neuengasse 45
3011 Bern

Opening hours
Monday to Friday from 8h30 to 17h30.

Bahnhofstrasse 106
8001 Zürich

Opening hours
Monday to Friday from 8h30 to 17h30.

Piazza de Sole 5
P.O. Box 2099
6500 Bellinzona

Opening hours
Monday to Friday from 7h30 to 12h00 and from 13h30 to 17h30.

You simply want to send us your documents?

Through our contact form:

By post to the address of our head office:

SwissCaution
Chemin de la Redoute 54,
Case postale
1260 Nyon 2